Technical Support

Responsiveness and technical expertise define Alutiiq's IT service professionals.
Additional Resources

IT & Technical Support Services

Our experienced staff and ISO compliant quality assurance standards ensure that every project deliverable consistently exceeds customer expectations on time and at a reasonable cost.

Areas covered by IT/TSS:

  • C4ISR support, engineering and technical support, and telecommunications services, and program management
  • Network/database design, maintenance, engineering
  • Lifecycle support
  • Help desk staffing (tier 1, 2, and 3) and technical assistance
  • Business recovery planning
  • Network security, security audits, and information assurance
  • Configuration management support
  • Installation, repair, and upgrade of systems
  • Software testing and integration (test and evaluations)
  • Certifications and accreditations and FISMA compliance
  • Engineering change proposals (ECPs)
  • Field change specifications and documentation
  • Proof of concept testing
  • Microwave, RF, satellite, and wireless communications systems
  • Navigation and landing systems
  • Independent verifications and validation (IV&V)
  • Site surveys/designs
  • Technical documentation/CAD
  • Training and training support
  • Human capital support services
  • Customer service and unit personnel record group management
  • Military and civilian personnel systems management
  • Awards and decorations processing
  • Client support administration (workgroup management)
  • Records management
  • Analysis, bar-coding, retrieval, data entry, and digitization
  • Applications compliance
  • Receive and track drug and device failures

Learn more about Alutiiq’s IT & technical support services:

  • Division Headquarters
    737 Volvo Parkway, Suite 120
    Chesapeake, VA 23320
    PH: (757) 549-9981
    FX: (757) 549-6454
    Email: Larry Kuhn, lkuhn at alutiiq.com †

Customers & Projects Page

Representative customers:

  • SPAWAR
  • United States Air Force
  • Food and Drug Administration
  • Small Business Administration
  • National Guard Bureau
  • United States Army

† Replace " at " with @ for a working email address